Product Design

The Challenge

EY's global audit team spans over 130,000 users worldwide and handles a vast amount of client data across jurisdictions, timelines, and engagement types. There was a pressing need to develop in-house software products that cater to a wide range of requirements — covering documentation, feedback notes, project management, and scheduling.

By developing these tools in-house, EY aimed to streamline and enhance their work processes, ensuring greater efficiency and effectiveness across their entire assurance practice.

The Solution

Working closely with business, product, and developer teams, I led the design process from concept through production — building all EY Assurance products from the ground up while ensuring every product stayed aligned with user requirements and current interaction standards.

The XD team operates across 11 product teams, creating seamless products that work both independently and collaboratively to improve user work efficiency and keep pace with evolving technology demands.

Design Leadership

As a design leader, my role spans the full design process: guiding concept development, overseeing UI execution, and ensuring a cohesive, unified user experience across all products — both existing and new.

Working hand-in-hand with product owners, project managers, business analysts, developers, and QA professionals, we translate design vision into tangible, production-ready products that meet the real needs of our users.

Products Built

• CanvasProject management tool for audit engagements
• Client PortalClient-facing view of the audit engagement
• HelixData analytics and visualization tool
• AtlasAudit knowledge and guidance search engine
• Smart AutomationSmart work paper and workflow automation
• Data EnablementData hubs connecting products together
• Start UpThe audit disruption: a new model for audit work
• MotifEY's enterprise-wide design system